PRIVACY POLICY
1. Introduction
This Privacy Policy explains how [Hotel Soni Arena] ("we," "us," or "our") collects, uses, and discloses information about you when you use our Website or interact with us.
2. Information We Collect
Personal Information:
* During Reservation: Name, contact information (phone number, email address), billing address, credit/debit card information, guest preferences (e.g., room type, special requests).
* Website Usage: Information about your visits to our Website, such as your IP address, browser type, and browsing activity.
* Non-Personal Information:
* Aggregated data that does not identify individual users (e.g., website traffic statistics).
3. How We Use Your Information
To Process Reservations: We use your information to process and confirm your reservations, including communicating with you about your stay.
* To Provide Services: We may use your information to provide you with services such as room service, housekeeping, and other hotel amenities.
* To Improve Our Services: We may use your information to improve our Website, services, and marketing efforts.
* To Communicate with You: We may use your contact information to send you promotional materials, special offers, and updates.
4. Disclosure of Your Information
We may share your information with third-party service providers who assist us with our business operations, such as payment processors, reservation systems, and marketing agencies.
* We may disclose your information as required by law or in response to lawful requests by public authorities.
* We may disclose your information to protect our rights, property, or safety and the rights, property, or safety of others.
5. Data Security
* We take reasonable measures to protect your information from unauthorized access, use, or disclosure.
* However, no method of transmission over the internet or method of electronic storage is completely secure.
6. Your Rights
You have the right to access, update, or correct your personal information.
* You may request that we delete your personal information from our records.
* You may opt-out of receiving marketing communications from us.
7. Children's Privacy
Our Website is not intended for children under the age of [ age ]. We do not knowingly collect personal information from children.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Website.
9. Contact Us
* If you have any questions about this Privacy Policy, please contact us at [hotelsoniarena@gmail.com].
Contact Us
- Soni Arena, Dharamshala Chandigarh Highway, Dehlan, UNA, Himachal Pradesh - 174315
- +91 - 85006 73000
- +91 - 89886 73000
- hotelsoniarena@gmail.com